桌面计算

桌面计算

桌面计算 is one of the areas under Client Services, within the 部门 of 信息技术. Located in Donnelly and Marian Hall, 桌面计算 maintains and supports over 2,800 computers for the full-time faculty, 工作人员, computer labs and classrooms of the College. 

Reporting a Problem or Requesting Service
All requests for service or PC and network printing problems should be reported to the IT 帮助台 at x4357 (xHELP). The 帮助台 will then route the call to the 桌面计算 department for resolution.

 

 

印刷 服务 are available from various sources. Most computer labs have a network printer available for lab printing. The Donnelly 258 computer lab, 全天候开放, has two laserjet black-and-white printers that provide printing support for the 54 computers in the lab. Duplex printing is available in the DN 258 lab, as well as many other public networked printers across campus.

为 specialty printing and reproduction 服务, 包括彩色印刷, copying and offset printing, 访问 http://www.bet亚洲365欢迎投注.edu/infotech/departments-facilities/digital-publication-center

网络打印机
桌面计算 installs and supports all tagged networked printers. All networked printers installed in offices are the responsibility of that office to provide consumables (toner, 熔化炉, 维护设备, and paper) for their applicable networked printers.

桌面打印机
Individual printers connected to a single workstation via USB are not supported by 桌面计算.

PC硬件
A Lenovo computer is provided to each full-time faculty and 工作人员 member by 桌面计算.  Full-time faculty and 工作人员 will have a choice of either a desktop or laptop model, which are currently on a 3-year replacement cycle.  桌面计算 has a 1:1 computing policy--each full-time employee is provided with a single computer from 信息技术.  Additional computer(s) or peripherals (docks, 额外的监控, 外部硬盘, USB打印机, 等.) will not be provided by IT and must be purchased via the Computer Store with departmental funds.

软件 服务 are available by calling the IT 帮助台 at (845) 575-4357 (xHELP). Services are provided for Marist owned/tagged computers assigned to full-time faculty and 工作人员 members.
All Marist-owned computers come with the following software products installed (not a full list):

• Windows操作系统
• Microsoft Office Professional (Word, Excel, PowerPoint, Publisher, Access and OneNote)
• OpenText HostExplorer (Mainframe access)
• Trellix Endpoint Security (antivirus)
• Cisco Secure Client (VPN)
• 谷歌Chrome
• Mozilla Firefox
• Adobe Acrobat Professional

教师 and 工作人员 members may request additional software to be installed on their office computers by calling the IT 帮助台. Some software will require a purchase of a license which will be charged to the user's 预算账号. Please provide the IT 帮助台 analyst with your 预算账号 when requesting the software service.

教师只有: Some faculty members may require specialized software to be installed on their computer to match the software running in the classrooms or labs where they teach (e.g. Maple, Matlab, Adobe Creative Suite Design Standard). 为 these instances, please contact Dave Hughes at x3057.

桌面计算 不:

• Install, customize, configure or support non-Marist approved software.
• Install, customize or configure any software on non-Marist owned computers.
• Repair, service or install hardware on non-Marist owned computers